Zowie AI

Supercharge your business with Zowie — transformative AI built for eCommerce. Powered by X2, our revolutionary generative AI engine, Zowie's all-in-one customer service platform lowers costs, boosts agent efficiency, and unlocks revenue hidden in customer conversations. Guide shoppers through every step of the journey with the power to automate product-related questions, clear issues at checkout, and increase LTV with proactive communication. 

Zowie's partnership with Klaviyo enables a number of powerful use cases that will supercharge your marketing & support strategies. The Zowie x Klaviyo integration helps you grow your subscribers list, stay in touch with customers who replied to your marketing campaigns, offer customer support agents a comprehensive view of all marketing activities related to an account.

Coordinate Customer Support with Marketing to Provide a Superior Experience

• Customers can subscribe to marketing automation (Email/SMS) messages following a successful chatbot experience.
• Support agents using Zowie Inbox are able to see customers’ subscription status and subscribe/unsubscribe customers. They also have the ability to receive and reply to messages sent through Klaviyo SMS, creating seamless orchestration between channels. Klaviyo users can also use events and profile attributes to exclude customers engaged with support from ongoing campaigns.

Drive Increased Revenue

• Support agents will also have access to a number of tools that will enable them to drive revenue. Agents will be able to see any discount/promotional codes in Klaviyo and deploy them in conversations with customers to increase conversions.
• Agents will also be able to use data from Klaviyo’s powerful predictive analytics to get insights on customer buying behavior.