TrustSpot
TrustSpot collects & displays your customers photos, videos, ratings, and reviews. Understand your customers and increase your sales with TrustSpot.
Developed by: TrustSpot
Support Email: support@trustspot.io
About TrustSpot
Build trust with your customers and drive more sales through authentic customer reviews. Capture ratings & reviews, video testimonials, photos, social experiences, product Q&A, and more.
This app has a great in-email review that creates tons of product reviews. It is simple for the customer and to generate additional review information, the customization of the app to incentivize additional info like a photo is very simple! Also, the customer service is exceptional.
TrustSpot and Klaviyo
- Submitted Company Review
- Submitted Product Review
- Uploaded Company Photo
- Uploaded Product Photo
- Asked a Question
- Answered a Question
- Submitted a Survey
- Star rating
- Added photo
- Added video
- NPS Score
Media
Use cases
- Audi Mods increased revenue by 30%
TrustSpot helped Audi Mods increase their reputation in the Automotive space by generating over 200 happy customer reviews within a few days of launching their new review campaign. The feedback received allowed Audi Mods to feel confident in expanding their product lines into new areas based on customer responses. This confidence led to an overall 30% increase in revenues for Q4 2018. In addition, by implementing TrustSpot customer support tickets was reduced by 41%. The reduction in tickets can be attributed to the Community Q&A feature, because it allows prospective buyers to ask questions on products before making a buying decision.
- PointsPrizes builds Trust & ROI
TrustSpot helped PointsPrizes build trust with their users, by collecting a daily stream of company reviews from their users, which was then displayed prominently on their landing pages. They also received a 5-star rating in Google search, due to TrustSpot's use of Rich Snippets - increasing traffic to their landing pages by as much as 35%. PointsPrizes observed an increase in their conversion rate of over 44%. By implementing TrustSpot, not only did PointsPrizes increase their profitability, but they also reduced their costs, with the number of customer support tickets related to trust issues falling by an incredible 71%.
- Crafter Crate increases orders by 30%
TrustSpot helped Crafter Crate increase their marketing ROI by reducing the guessing work about how to engage with their customers. Coupled with the review graphics on their site, Crafter Crate increased their overall sales by 30%, while maintaining a perfect recommendation score. By implementing TrustSpot, not only did Crafter Crate increase their revenue, but they also increased their average order value by 60% and the average time a user spends on the site by 12%.