Trengo

Bring Whatsapp to your Klaviyo Flows & create conversations that make customers come back!

This next-generation inbox will unlock fantastic customer experiences. With the right support at the right time on the right channel, customers will remember your business. For all the right things.

More conversations. Less effort

Automate repetitive tasks, reply to FAQs with quick or auto-replies and set up rules. Many things can be complex, but customer engagement doesn’t have to be. Automation will save time and money, without compromising on quality.

With many consumers looking for online offers and sales prices given the current climate, you want to catch the attention of people and do something different from the competitors next year. This is exactly why Trengo is rolling out its integration with Klaviyo bringing Whatsapp Business Template messages to your Klaviyo flows!

You can use this integration to include WhatsApp template messages in your regular marketing automation flow. For example, when someone is added to a marketing automation flow based on an activity (i..e subscribing to a newsletter or making a purchase), you can trigger a WhatsApp message to be sent through Trengo to engage that customer and start a conversation. 

You will also be able to capture automated opt-in & opt-outs of your clients and sync those back to Klaviyo.

With open rates up to 90% and engagement rates between 40% to 60% bringing Whatsapp business into your Klaviyo flows is incredibly valuable in a wide range of use cases. Some examples;

• Send back in stock- and price drop notifications to drive conversions
• Personalised welcome messages & automated loyalty programs
• Recover abandoned carts with targeted offers
• Send product specific instructions after a purchase
• Catch sentiment and offer a support channel your client already uses most!
• And many more!