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Smile.io

Loyalty and rewards programs to turn first-time customers into forever customers

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Loyalty, Referral Programs
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Developed by: Smile.io

Support Email: support@smile.io

About Smile.io

Smile.io is the world’s largest loyalty platform, providing over 100,000 brands endlessly customizable and easy-to-use reward programs that help scaling ecommerce brands transform one-time shoppers into forever customers. 

Ecommerce businesses on Shopify, BigCommerce and Wx use Smile points, referral, and VIP programs to maximize the return on their customer acquisition investments, using best-in-class features and powerful integrations to create loyalty programs that drive results. 

Loyalty programs should be quick to launch and effortless to manage, so you can focus on the parts of your business that matter most — that’s why brands like Polaroid, Monos, Liquid Death, and Kizik build their loyalty programs with Smile. Launch fast, spend less, and grow more.

Smile.io and Klaviyo

The Klaviyo x Smile integration allows you to:

  • Sync your rewards program member information with your Klaviyo account
  • Send reward program emails directly from Klaviyo
  • Segment campaign lists based on rewards program information
  • Manage personalized information for each customer in your rewards program
  • Build custom flows using program events like points earned or redeemed


Use cases

  • Send this customer rewards data from Smile to Klaviyo

    Smile points balances Smile referral URLs Smile state (membership in program) Smile VIP tier names Smile VIP tier IDs

  • Use this to...

    Add rewards program member information – like points balance, VIP tier, referral link – to campaign emails.

  • Use this to...

    Trigger emails to rewards program members once they’ve hit a certain points balance or VIP status, reminding them to redeem points or collect rewards.

  • Use this to

    Segment your lists based on VIP tier, point balance, and rewards program membership.

  • Use this to

    Send automated emails like a point balance reminder emails every 30 days.

  • Use this to

    Add reward conditions to your Klaviyo flows.