Sesami

At Sesami, we believe it’s time to take commerce to the service industry. Use Sesami to run your service business, book and schedule appointments for services, events, and classes, and manage the whole customer journey.

There are many touch points throughout a booking lifecycle. The better thought-out and harmonized they are, the more chances of having them for longer, and of course, the higher the revenue!

With Sesami and Klaviyo integration, you can trigger a notification based on when someone books an appointment, needs to be reminded of an upcoming event, or takes any other action — such as rescheduling or cancellation. 

It is for personalized and automated communications to your customers before and after an appointment. This integration makes it easy to initiate and nurture relationships with your customers throughout their lifecycle. To create ideal scheduling processes for every booking and apply them at scale.

To name a few main Klaviyo events we do trigger:

• Reminder email or SMS
• Follow-up or thank-you messages
• Confirmation notifications for new, canceled and rescheduled appointments

Combined integration use-cases:

• Request customer review with review platform integration (Okendo, Yotpo, Trustpilot, etc.)
• Invite to or track loyalty program post appointment (LoyatyLion, Swell, etc.)
• Appointment email personalization (Limespot, Nosto, etc.)