Ordergroove
Supercharge LTV with 1-click subscription management via SMS and email.
About Ordergroove
Subscriptions for serious brands.
Ordergroove enables subscription and membership experiences that shift consumer interactions from one-and-done transactions to valuable, long-term recurring relationships for the world’s largest and most innovative brands. Companies like L’Oréal, Dollar Shave Club, Petsmart, La Colombe Coffee, Tula, Home Depot, and The Honest Company leverage Ordergroove’s flexible platform, AI, and unmatched consumer expertise to grow their businesses while providing the ultimate convenience for their customers.
Ordergroove is platform agnostic and seamlessly integrates with all leading and homegrown eCommerce platforms, including Shopify, Shopify Plus, BigCommerce, Salesforce Commerce Cloud, and Magento.
There is no one better equipped to handle Dollar Shave Club’s scale, depth, and innovation than Ordergroove. To deliver on our mission, we partnered with the most powerful and flexible subscription platform out there.
Ordergroove and Klaviyo
Ordergroove’s integration with Klaviyo sends a wealth of real-time subscriber related activity and data to a merchant’s Klaviyo account. This enables you to use Ordergroove data and events to better tailor your customer communications throughout the subscriber lifecycle, maximizing customer lifetime value.
Ordergroove’s Klaviyo integration is the most frictionless way for subscribers to manage their orders with 1-click actions. Personalized subscription URLs can be added to any email or SMS communication, providing subscribers with the simplest way to manage their orders.
Use cases
- Drive subscriber enrollment
Target customers who have made several repeat purchases with personalized content and promotions to convert them into subscribers.
- Improve subscriber retention
Communicate with new subscribers to excite them about upcoming orders and allow them to easily update and manage their subscriptions with 1-click actions.
- Increase average order value (AOV)
Recommend products your subscribers will love based on previous purchases or prior browsing history.
- Reduce subscriber churn
Trigger messages to subscribers when they take a certain action or when something needs to be addressed. Create a frictionless experience by making it easy for them to manage or update their subscription with just a single click.
- Win back lost subscribers
Reach out to churned subscribers with personalized outreach and promotions. You’ll have access to cancel reasons within Klaviyo so you can address their specific concerns and encourage them to reactivate their subscription.