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Okendo

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A powerful integration that helps you build more meaningful customer relationships.

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Categories
Loyalty, Quiz/Survey Tools, Referral Programs, Reviews, User Generated Content (UGC)
Resources
Support

Developed by: Okendo

Support Email: support@okendo.io

About Okendo

Turn customers into Superfans with Okendo. Our unified platform for reviews, referrals, loyalty, quizzes and surveys, makes it easy to cultivate advocacy, scale word-of-mouth and maximize lifetime value. 11,000+ Shopify brands use Okendo to mobilize their customers for faster and more efficient growth, including SKIMS, Soylent and Oh Polly.
Using data from Okendo to create segments in Klaviyo that we target with messaging tailored to individual customers enabled us to increase revenue-per-recipient by a massive 423%!
Marta Skrabacz, Digital Marketing & Ecommerce Manager at Wag

Okendo and Klaviyo

Unlock the full potential of customer engagement. Design and send personalized, on-brand review requests, infuse triggered emails with social proof, enrich customer profiles with first-party data for hyper-targeted campaigns, and keep your loyal customers updated with personalized communications on points balances, tier status, and more.

Media

Drive conversions with social proof
Generate reviews from every purchase
Showcase UGC
Push to Google and social
Rewards
15+ Review & UGC display widgets

Use cases

  • Send Emails to Request Reviews

    Send review request emails from Klaviyo instead of Okendo. Use the Klaviyo customization tools to design perfectly on-brand review request emails.

  • Enhance Emails with Social Proof

    Drive performance by showcasing ratings and reviews in triggered emails such as cart abandonment and product recommendations.

  • Capture First-Party Data

    Sync first-party customer data captured in Okendo e.g age, skin type, height, favourite sport etc. to the customer record in Klaviyo. Use this valuable data to supercharge segmentation and create highly personalized customer experiences.

  • Advanced Flows

    Build advanced Klaviyo Flows that use event triggers and data from Okendo to optimize campaign performance and create new engagement possibilities.

  • Event Sync

    Trigger emails in Klaviyo Flows from events in Okendo e.g send a refer-a-friend invitation when a customer leaves a 5-star review.

  • Send Emails to Loyalty Members

    Send personalized marketing communications updating loyal customers on points balances, tier status, and more.