Klevu

Klevu is an AI Search and Discovery Platform for ecommerce that leverages machine learning and user behavior analytics to elevate the search experience, and automatically re-merchandise category listing pages and product recommendations. Klevu’s machine learning abilities develop an ongoing understanding of how shoppers are engaging with a website specifically, improving with every click, purchase, and product review.

Klevu drives 37% more revenue per web session for retailers that use at least two products in the Product Discovery Platform, which includes Smart Search, Smart Recommendations, and Smart Category Merchandising.

The Klevu Product Discovery Platform includes:

Search Engine Solution

Not your average ecommerce site search

Not priced for your average ecommerce website, but we don’t power average websites. Harness the power of real-time user intent and improve your customer’s shopping experience. Combine linguistics and deep machine learning to deliver more enticing search results.

Category Merchandising Tool

Merchandise your ecommerce categories better

Klevu combines AI magic and powerful merchandising tools to power better-than-average category pages. Whether or not you have time to be meticulous, Klevu AI can help squeeze 37% more revenue from every web visit.

Product Recommendation System

Inspire shoppers to spend more on what they like

Average product recommendations take up space. Inspire shoppers with Klevu AI product carousels. Combine AI magic with precision control and squeeze 37% more revenue from every web visit.

What makes Klevu unique?

• Klevu AI - The AI underpins the Klevu Discovery Platform providing semantic query processing, product catalog enrichment on import real-time user behavior analytics based on shopper searches, product clicks, checkouts, product ratings, and the sentiment within product reviews.
• Ease-of-use - With Klevu, making it easy for people to reach their goals is at the core of Klevu - whether that is an easy-to-use admin panel for setting up ecommerce strategies, simple and fast integration, or having full-coverage APIs and SDKs to build product discovery experiences easily from scratch.
• Visual Discovery - Powered by Klevu’s intelligent and proprietary AI and image processing technology, Visual Search and Visually Similar product recommendations are available out-of-the-box and require a simple image sync.

Email & SMS Marketing supercharged with Klevu Search. By connecting Klevu to Klaviyo, merchants can easily embed searched terms and recommended products from search in Klaviyo campaigns, content and flows.

• Connect exact search terms to Klaviyo profiles and display automatically curated products, pull through search terms or the subject of search terms to display in email and SMS campaigns.
• Use search data to segment customers by keywords or search topics to create custom audiences for displaying relevant content in email and SMS.
• Use Klevu data for keyword-level targeting to segment high-intent buyers, and create bottom-of-the-funnel email and SMS targeting campaigns that delight and convert.

Key features of the Klevu and Klaviyo Integration:

• Abandoned Search Send search term data from Klevu to Klaviyo, and use that in Klaviyo flows, such as creating keyword-level targeting, or displaying terms in emails and SMS.
• Abandoned Browse Automatically trigger emails to shoppers that abandon a search journey. Using searches and clicks, Klevu will pass search and product information to Klaviyo.
• Product Recommendations Auto-populate campaigns, flows, and emails in Klaviyo with Klevu AI product recommendations for highest intent shoppers.
• Product Attributes Klevu can send any product attribute to Klaviyo so that the data can be extracted and used in email campaign text or filtering.
• SMS & Email Targeting Use Klevu data to segment high-intent buyers, and create bottom-of-the-funnel targeting campaigns that delight and convert.
• Multilingual Capabilities Klevu multilingual search functionality, with advanced natural language support, can provide localized content.
• Search Topic Recognition Klevu will flag in Klaviyo whether or not a search term is complete or incomplete, so that merchants can use the data to launch keyword-level intent campaigns personalised to each shopper.
• Analytics View click through rates, conversion rates, and sales through Klevu Klaviyo recommendations directly in the Klaviyo Analytics.