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Endear

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Drive sales and retention with a customer relationship management platform built for brands like yours.

Categories
CRM, Customer Journey Optimization, SMS/Messaging, Other
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Support

Developed by: Endear

Support Email: support@endearhq.com

About Endear

Endear is the all-in-one clienteling solution for omnichannel brands. Endear's cloud-based customer relationship management (CRM) and messaging platform empowers two-way communication between retail sales associates and customers via text email, and WhatsApp. Endear also tracks messages and reports which items were purchased, where the sale occurred, and any returns associated, giving you better insight and control over resulting commissions.

We send thank you notes through Endear after every purchase. We send specialized follow-ups through Shoppable Stories. If we know that Britney, for example, buys a lot of suits online and she’s based in D.C., we can let her know that all of our suit options are at our D.C. store and invite her in.
Taylor Purcell, Director of Retail at M.M.LaFleur

Endear and Klaviyo

Make the most out of your marketing data.

View Klaviyo marketing data on Endear customer profiles to further personalize your outreach and deliver a consistent experience across channels.

One Click Integration. Our out-of-the-box Klaviyo integration requires no tech lift on your end. Once connected, you'll be able to sync opt-ins and unsubscribes on a customer profile in Endear.

Enhanced Support. Work together across teams without stepping on toes. Know when a customer is looking for styling advice, or just responding to a marketing promotion, and be able to manage your messaging.

Smarter Selling. Have all your customer's data displayed when you're messaging with them. View marketing data from Klaviyo to better connect and recommend products accordingly.