Certainly
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Certainly is an AI chatbot builder that helps ecommerce brands automate their customer service, improve online user experience and boost conversion rates through personalized conversations.
Categories
Conversion Rate Optimization, Customer Journey Optimization, Other
Resources
Support
Developed by: Certainly ApS
Support Email: support@certainly.io
About Certainly
Certainly is a Conversational AI Platform made for ecommerce. We help DTC brands that need a scalable solution to increase online sales and automate customer support.
With Certainly you can:
- Integrate with your eCommerce tech stack
- Collect zero-party data via conversations
- Create interactive website experiences
- Offer personalized product recommendations
- Offer smart up/cross-selling for each user
- Support users through check-out
Expected Results:
- Increase in website conversions
- Increase in average order value
- 50%+ tickets solved without human touch
https://certainly.io/customers/tiger-of-sweden/ and https://www.youtube.com/watch?v=AyY2yfhIN34
Certainly and Klaviyo
- Utilize zero-party data for hyper personalized marketing
- Track and send events from the chat to your Klaviyo account
- Include users in a marketing notification list
- Update the user email in your Klaviyo account
Learn how to integrate your Certainly bot with Klaviyo: https://support.certainly.io/hc/en-us/articles/4417243034386-Integrate-your-Certainly-bot-with-Klaviyo
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