Bazaarvoice
The Bazaarvoice platform helps brands leverage UGC across the entire consumer journey. Collect, display and distribute authentic customer content that converts and drives sales.
About Bazaarvoice
Thousands of the world’s leading brands and retailers trust Bazaarvoice technology, services, and expertise to drive revenue, extend reach, gain actionable insights, and create loyal advocates. Bazaarvoice’s extensive global retail, social, and search syndication network, product-passionate community, and enterprise-level technology provide the tools brands and retailers need to create smarter shopper experiences across the entire customer journey.
Founded in 2005, Bazaarvoice is headquartered in Austin, Texas, with offices in North America, Europe, and Australia. For more information, visit www.bazaarvoice.com
Bazaarvoice and Klaviyo
Through the Bazaarvoice and Klaviyo integration, customers will be able to leverage real-time Ratings & Reviews within email and SMS in an automated way to create relevant shopping experiences for each user and influence more purchases.
Use cases
- Send Review Requests via Klaviyo
Integrate flows to send post-purchase review request messages to your customers from Klaviyo. This ensures that any email communication is configured and managed within the Klaviyo platform, giving your teams a singular view of the communication with your customer.
- Enhance Segmentation and Flows
Create flows within Klaviyo to thank your customers for writing a review, or segment based on review submissions to contact customers after they leave a positive or negative review.
- Personalize your messages
Leverage past review data to notify satisfied customers of an upcoming promotion on a product they love or trigger a refer-a-friend invitation following a positive review submission.