Alaiko GmbH

Alaiko provides seamless fulfillment for successful e-commerce brands and enables scalable growth with digital processes and automation. Alaiko's network with virtually limitless growth potential and cutting-edge warehousing, helps e-commerce businesses scale efficiently and seamlessly.

The Alaiko Operating System® enables transparent and automated processes in warehousing & logistics. This allows the online store to remain in full control of the fulfillment process. Alaiko focuses on the fastest delivery and customer experience:

Customers are proactively informed about the status of their orders throughout the shipping process and can manage them independently – from delivery to return. With Alaiko, online retailers maximize their fulfillment performance and provide a first-class experience for their customers.

Your logistics will never be a bottleneck again!

The Klaviyo integration at Alaiko, triggers events, such as order status changes, which are sent from Alaiko to Klaviyo.

Based on the event triggers, merchants can create flows in Klaviyo and send all emails related to an order to their customers through a single platform, Klaviyo, and use a variety of features based on the event triggers in Alaiko.

The events are covering the following areas: 

·       Customer Service Emails

e.g. address correction email

·       Return Emails

e.g. return instructions email

·       Tracking Emails

e.g. order shipping confirmation

The customer is always up to date on the status of his shipment and is informed about all processes in real-time.

The set-up of the merchant’s Klaviyo account with their Alaiko account is done in a few simple steps.