AfterShip

AfterShip is an all-in-one post-purchase solution that helps omnichannel retailers, and DTC brands spark customer loyalty, boost revenue and reduce operational costs.

AfterShip Tracking

AfterShip's integration with Klaviyo centralizes all order-tracking email and SMS notifications in one place. Brands can inform shoppers with real-time updates, strengthen message relevancy, and enhance tracking transparency.

• Trigger email and SMS notifications: Connect AfterShip Tracking's standardized statuses and real-time data into Klaviyo to employ 16 automatic notification triggers. Centralize order tracking email and SMS campaigns to Klaviyo's portal for end-to-end engagement visibility.
• Segment campaign messaging: Deploy filterable triggers to personalize scenario or flow-based communications for a proactive tracking experience. Enlist Klaviyo's audience manager to segment and personalize campaigns with relevant messaging and product recommendations.
• Design dynamic notifications: Kickstart email and SMS building with a drag-and-drop editor and branded templates, speeding up deployment and reducing manual efforts. Create dynamic tracking, order, and shipment content blocks to improve engagement while reducing shopper confusion.
• Enhance split shipment visibility: Send email notifications to shoppers for orders that involve multiple shipments to reduce WISMO tickets. Dispatch split shipment communications and item lists for upcoming deliveries, setting clear expectations and improving transparency.

AfterShip Returns

AfterShip's integration with Klaviyo centralizes all return-related email and SMS notifications in one place. Brands can streamline campaign workflows, encourage additional revenue, and improve brand consistency.

• Trigger email and SMS notifications: Manage all email and SMS return status notifications in a centralized portal and improve brand consistency. Link AfterShip Returns' RMA statuses to automatically trigger status notifications and reduce support tickets.
• Segment and improve campaigns: Enlist Klaviyo's audience manager to segment and personalize email and SMS campaigns with relevant messaging. Proactively review return status notification performance and unlock more actionable, data-driven insights.
• Build with branded templates: Kickstart email and SMS building with preexisting and branded templates, ensuring swift deployment. Build and customize templates with a built-in HTML drag-and-drop email editor, eliminating manual rebuild inconsistencies and efforts.